Lumos VIP Terms & Conditions
Lumos VIP (Rewards Program)
Lumos Apothecary Rewards Program (Currently known as, "Lumos VIP") is powered by Smile.io. The Lumos Apothecary Rewards Program is an online rewards program. Lumos Points can only be earned and redeemed through lumosapothecary.com.
The following terms apply to Lumos Points earned through the rewards program:
- '200 Points on your birthday' are only awarded once per year, and are only eligible to be rewards if account member inputs their date of birthday 30 days prior to the calendar date it falls one. (Example, if the account member's next birthday is April 1st, 2022 they will need to input that date by March 1st, 2022 to be eligible for these points during that calendar year.)
- '50 Points for following Lumos Apothecary on Instagram' are only rewarded once during account member's lifetime.
- '50 Points for following Lumos Apothecary on Facebook' are only rewarded once during account member's lifetime.
- '50 Points for sharing on Facebook' are only rewarded once during account member's lifetime.
- '4 Points for every £1 you spend online, at Lumos Apothecary. To earn Lumos Points through online purchases the customer must sign into their account prior to making completing their order. To earn Lumos Points in-person, the customer must provide the sales person with the email associated with their Lumos VIP account.
The following terms apply to Lumos Points spent through the rewards program:
- Lumos Points can be redeemed for pound sterling value discount against a purchase only and cannot be redeemed for vouchers or cash or used for the purchase of monthly subscription services operated by Lumos Apothecary Ltd.
All rewards are issued at the sole discretion of Lumos Apothecary and can be revoked without warning.
Only one account per customer. Anyone thought to be abusing the spirit of the rewards program in any way including (but not limited to) the creation of a new account in order to claim a referral fee, will be excluded from the program for a period of time determined by Lumos Apothecary Ltd.
Lumos Apothecary Ltd reserve the right to cancel the program without warning or explanation.
Lumos Apothecary Ltd reserve the right to cancel a suspect referral without warning or explanation.
Lumos Apothecary Ltd reserve the right to adjust the points total in light of suspected fraudulent activity without warning or explanation.